As corporate profit margins get tight and companies begin to squeeze their labor dollars, one will find that the first line item of scrutiny for any financial officer is the amount of money spent on a training budget. Experts on both sides of the issue argue daily about the indirect financial impact of well-trained employees vs. the direct expenditures of having them trained. For many companies, the trend of relying on video training and computer-based training programs (CBTs) has been the perfect blend of information dump and cost-efficiency.
In many cases these media provide maximum information in a minimum amount of time. They are usually well-made, presented by articulate narrators and possess the added leisure of being able to train at will without chewing up trainers’ man-hours.
But in the realm of forklift and other industrial safety subjects, they are a ticking bomb.